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Returns & Refunds

 

At Dance Fashions Warehouse, our policy is built on unconditional satisfaction with your purchase while maintaining fairness and clarity.

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Exchanges

We do not process direct exchanges.

If a different size or style is needed:

  • Please place a new order for the correct item

  • Return the original item following the instructions below

  • Once received and approved, a refund will be issued for the returned item

This process allows for faster fulfillment and accurate inventory management.

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Return Shipping

  • Return shipping costs are the responsibility of the customer

  • Return shipping is covered by Dance Fashions Warehouse only if:

    • The item is defective, or

    • An error was made on our part

If a return label is issued, it will be sent via Stamps.com.

⚠️ Return label links and QR codes expire after 24 hours and must be used or downloaded promptly.

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Return Eligibility

Returns must:

  • Be initiated within 30 days of purchase

  • Be unworn, unwashed, clean, and resellable

  • Include original packaging and tags

  • Include a copy of the invoice or order confirmation

  • Include a note stating the return is for refund

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Ineligible Items

The following items are final sale:

  • Opened tights (for health and hygiene reasons)

  • Special orders

  • Clearance items

Items returned with makeup, deodorant, oils, fragrance, stains, odors, wear, or damage will be refused and returned at the customer’s expense.

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Refund Processing

  • Refunds are issued for merchandise only

  • Shipping and handling charges are non-refundable

  • Orders that originally shipped free of shipping will incur a 10% restocking fee

  • Returns received after 30 days are not eligible for refund
    (Store credit may be requested and is subject to management approval)

All refunds are processed after inspection and approval.

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International Shipping

We ship internationally using USPS, FedEx, and DHL.

  • International orders are billed actual shipping charges

  • Customers may request a shipping quote prior to ordering

  • USPS Air Parcel is typically the most economical option
    (Estimated delivery up to 2 weeks; not guaranteed)

  • Express international services via FedEx or DHL are available and guaranteed by the carrier

⚠️ FedEx considers Puerto Rico, Guam, and U.S. Virgin Islands international destinations. Domestic FedEx rates do not apply.

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Questions?

Please contact us for assistance:

📧 orders@dfwga.com
📞 404-256-9739

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